We understand that making a claim can feel overwhelming, especially when things don’t go as planned. That’s why we’ve made the claims process simple and efficient, whether you prefer to file your claim through our team or using the Masbro app.
We’re committed to providing you with the support you need to resolve your claim quickly so you can focus on getting back on track.
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If you prefer to speak to a team member, we’re always here to help.
Contact us, and we’ll guide you through the process.
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Your claim will be processed faster if you have the following information ready:
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Once you’ve provided the necessary details, we’ll process your claim and work with the insurance provider on your behalf. Rest assured that we’ll keep you updated throughout the process.
If you’ve submitted your claim via the app, you’ll be able to track its progress in real-time, so you always know what stage it’s at
For claims submitted by phone or email, we’ll keep you informed of any updates and next steps
Our team is available to answer your questions and guide you through any part of the process.
We work with insurers to ensure your claim is handled as efficiently as possible, minimising delays.
If you’re unsure about what documents are needed or how to best support your claim, don’t worry. Our team or the Masbro app will guide you through what’s required to help process your claim quickly.
Contact UsThe quickest and easiest way to file a motor or home claim.