A Simpler Way to Make a Claim in Gibraltar

At Masbro Insurance Brokers, we believe insurance should be straightforward, especially when you need to make a claim. That’s why we introduced the Masbro Claims App. It gives you a simple way to report incidents for your home insurance or car insurance directly from your phone, wherever you are.

Making Claims Easier

When something goes wrong, the last thing you want is a complicated process. With the Masbro Claims App, you can:

• Let us know about an incident straight away
• Upload photos to show us what's happened
• Share detailed information about an incident
• Share your location to give us a clearer picture
• Send us the details when it's convenient to you

It’s a practical way to get your claims process started without delay.

Designed for everyday situations

The app is built around the situations people face most often. If you have home insurance, you can report damage as soon as it happens. If you have car insurance, you can capture the details at the scene and send them through to us quickly. It’s about making things easier when you need support.

Blending technology with a personal touch

As a local provider of insurance in Gibraltar, we know that some clients prefer to speak to someone directly.

The app is simply another option. You can still call us, email us, or visit our office in person. Our team is here to help in the way that works best for you. As Managing Director James Andlaw explains:

“Our goal is to make the claims process as straightforward as possible. The app gives clients another way to get in touch and start their claim, when it suits them.”

A first for insurance in Gibraltar

The Masbro Claims App reflects our approach to improving how we support our clients. By combining simple technology with a local team you know, we aim to make the claims experience clearer and easier from the start. 

To find out more or download the app, visit: https://www.masbro.gi/app

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