Guide to Travel Insurance

3/8/2026

Estimated 3m read

The suitcase is packed, the boarding passes are saved, the passports have been checked twice and someone has finally asked the question: “Have we sorted travel insurance?”

It is an easy thing to leave until the last minute, especially when the exciting parts of a trip are already organised. Flights, hotels, transfers and restaurant bookings tend to feel more urgent than the small print of a policy.

But travel insurance is one of those things that can matter most when a holiday stops going to plan. A cancelled flight, a missing suitcase, an accident abroad or a sudden illness before departure can quickly turn a break into a stressful situation.

A few minutes spent checking cover before you go can make a real difference and ensure the insurance you choose fits the trip you are actually taking.

Why travel insurance is worth checking before you go

Travel insurance is often associated with lost luggage, but that is only one part of the picture. The good news is that arranging it does not need to be a long or complicated job. Through masbro.gi, customers can buy travel insurance online, with zero stress and in a matter of minutes.

Depending on the policy, cover may include emergency medical treatment abroad, cancellation, curtailment, travel delays, personal belongings, passports, legal expenses and assistance if something goes wrong while you are away.

That matters because some of the most common holiday claims are not dramatic events. According to recent Association of British Insurers data, medical expenses were the most common reason for a travel insurance claim in 2024, making up 34% of all claims. The same data showed that insurers paid £262 million in medical claims that year, with an average payout of £1,528.

In real life, that could be a traveller who slips by a hotel pool, needs treatment for a stomach bug, has a fall while sightseeing, or needs medical advice after an existing condition flares up abroad. The claim may start with something small, but the cost and stress can grow quickly when you are away from home.

The details that can affect your cover

The right travel insurance depends on the trip, not just the fact that you are travelling. A short weekend break in Spain, a family summer holiday, a cruise, a ski trip and a long-haul journey can all create different questions. The same applies if you travel often, have connecting flights, take valuables with you or plan activities while you are away.

Before arranging travel insurance, it is worth thinking about:

  • Where you are going
  • How long you will be away
  • Whether you are travelling once or several times this year
  • Who is travelling with you
  • Whether anyone has a medical condition that should be declared
  • What activities or excursions are planned
  • Whether the trip includes business travel

These details can affect what is included, what needs to be added, and what might be excluded. A policy that suits one holiday may not automatically suit the next.

This is especially important for medical cover. If relevant information is not declared correctly, it may affect a future claim. That does not mean travel insurance should feel intimidating, but it does mean the questions at the start deserve careful answers.

Check what’s included

A common mistake with travel insurance is assuming that every travel problem is covered in the same way.

Cancellation cover, for example, can be useful if you have to cancel a trip before you leave, but policies will set out which reasons are covered. Changing your mind, travel disruption, illness, bereavement, work commitments and missed departures may all be treated differently depending on the wording.

Personal belongings also need checking. There may be single-item limits for valuables such as phones, laptops, jewellery or cameras. There may also be rules about leaving items unattended, keeping receipts, reporting theft promptly or placing valuables in checked baggage.

Activities are another area to look at. A beach holiday with a boat trip is different from skiing, scuba diving, mountain biking or other higher-risk activities. Some may be included, some may need an extension and some may not be covered at all.

The same applies to cruises, winter sports, business equipment, pre-existing medical conditions and longer stays abroad. The issue is not that cover is unavailable. It is that the policy needs to match the trip before you travel, not after something has happened.

Single trip or annual multi-trip?

For some travellers, a single trip policy may be enough. If you are taking one holiday and do not expect to travel again soon, it can be a straightforward way to arrange cover for that specific journey.

For others, annual multi-trip travel insurance may be more practical. This can suit people who travel several times a year, families who take a mix of short breaks and longer holidays, or business travellers who are regularly away.

Gibraltar residents may also have travel patterns that are slightly different from customers elsewhere. Some people fly directly from Gibraltar. Others cross into Spain, use airports in the region, travel frequently for family reasons, or combine leisure and business trips during the year.

That is why it helps to think beyond the next booking. If you are likely to travel more than once, it may be worth comparing whether annual cover is more convenient than buying separate policies each time.

The key is to check the limits. Annual policies often include maximum trip durations, destination rules and activity exclusions. Convenience is useful, but only if the cover still fits the way you travel.

A simple checklist before you make a decision

Before you buy or renew travel insurance, take a moment to check the practical details.

  • Does the policy cover the full length of your trip?
  • Are all destinations included?
  • Have all relevant medical conditions been declared?
  • Are cancellation and curtailment limits high enough for the cost of the trip?
  • Are baggage and personal belongings limits suitable?
  • Are valuables, gadgets and documents covered in the way you expect?
  • Are your planned activities or excursions included?
  • Is business travel included if you need it?
  • Do you understand the excesses and main exclusions?
  • Do you know who to contact in an emergency or if you need to claim?

This does not need to become a long exercise. It is simply about checking the things that are most likely to matter if the trip changes unexpectedly.

Buy online in minutes

Travel insurance is one of the easier things to tick off before you travel. Customers can buy travel insurance online at masbro.gi in a matter of minutes, making it simple to get cover in place before a holiday, weekend break or business trip.

For many straightforward trips, that quick online route may be all that is needed. You can choose the option that fits your travel plans, check the details and arrange cover without having to wait until the last minute.

But there are also times when it helps to speak to someone first. If you are unsure which option is right, have questions about medical conditions, travel regularly, are planning a more complex trip, or simply want to understand what is included, Masbro’s team is on hand to help.

Before the suitcase is zipped

Before the suitcase is zipped, the boarding passes are saved and the passports go into the hand luggage, it is worth taking a few minutes to get travel insurance in place.

Most holidays go smoothly. But if illness, cancellation, lost belongings or travel disruption does happen, the small details you checked before leaving can make the situation much easier to deal with.

You can buy travel insurance online at masbro.gi in a matter of minutes. And if you are unsure which option suits your next trip, Masbro’s team is on hand to help you talk it through.

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